Privacy Policy

Introduction

Welcome to Seedance.so, an AI-powered multimedia creation and editing platform that helps you generate, edit, and enhance images, videos, and audio through natural language. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information. This Privacy Policy explains how Seedance.so ("we", "our", or "us") handles your information when you use our AI media services, website, and related applications.

Information We Collect

We collect various types of information to provide and improve our services:

Account Information

Personal details required to create and manage your account:

• Name, email address, username, and profile information
• Authentication data, including encrypted passwords, login credentials, and session tokens
• Subscription information, including billing details, payment methods, and subscription status

Usage and Service Data

Information related to how you use our services:

• Media processing data, including uploaded originals (images, videos, audio), generated/edited outputs, and processing parameters
• Conversation history, including your prompts, descriptions, and editing instructions
• Usage analytics, including feature usage, session duration, generation frequency, and performance metrics
• Technical data, including device information, browser type, IP address, and system specifications

No Training on User Data

We do not use your prompts, uploads, or generated outputs to train our models. We may use aggregated and anonymized operational metrics to improve reliability, performance, and safety.

How We Use Your Information

Your information is used for the following purposes:

Core Service Delivery

Essential platform functions:

• Media processing using AI models to generate, edit, and enhance images, videos, and audio based on your instructions
• Natural language understanding to improve how our AI interprets your creative descriptions
• Personalization to adapt services to your editing style and preferences
• Quality assurance to maintain consistent, high-quality outputs across use cases

Service Improvement

Enhancing platform capabilities:

• Feature development for images, videos, and audio
• Performance optimization to improve processing speed and accuracy
• User experience improvements to refine our conversational interface and workflows
• Reliability monitoring and troubleshooting using anonymized metrics and logs (we do not train on your content)

Business Operations

Administrative and operational purposes:

• Account management to maintain your account and subscription services
• Customer support to provide assistance and resolve issues
• Billing and payment processing
• Legal compliance to meet regulatory requirements and prevent abuse

Data Sharing and Third Parties

We work with trusted third-party providers to deliver specific services:

Service Providers

We share data with verified partners for:

• Cloud infrastructure to securely store and process media and data
• Payment processing to handle subscriptions and billing
• AI model APIs to access advanced media generation and editing capabilities
• Analytics services to understand usage patterns and improve our services

Business Transfers

In the event of a merger, acquisition, or asset sale, user information may be transferred as part of the business assets.

Legal Requirements

We may disclose information when required by law, court orders, or to protect our rights and safety.

Data Security and Retention

We implement comprehensive security measures and retention policies:

Security Measures

Protection protocols for your data:

• Encryption for all data in transit and at rest
• Access controls with strict authentication and authorization protocols
• Regular audits through continuous monitoring and security assessments
• Secure infrastructure using industry-standard cloud security practices

Data Retention

Retention periods for different data types:

• Media: original and processed images, videos, and audio are retained for 90 days unless you delete them
• Account data: maintained while your account is active, retained for 3 years after account closure
• Usage analytics: anonymized data retained for service improvement
• Conversation history: stored for 12 months to improve AI responses

Your Rights and Choices

You have various rights over your personal data:

Account Controls

Options to manage your data:

• Access: view and download your personal data and media history
• Correction: update your profile and account information
• Deletion: delete individual items or request full account deletion
• Data portability: export your media and related data

Privacy Settings

Customizable privacy options:

• Training: we do not use your content for model training
• Analytics: disable usage analytics collection (may affect service quality)
• Communications: manage email preferences and notifications

Regional Rights

Users in certain regions may have additional rights under local privacy laws (such as GDPR, CCPA, and others).

International Data Transfers

Seedance.so operates globally and may transfer data across borders. We ensure appropriate safeguards for international data transfers.

Children's Privacy

Our services are not designed for users under 13 years old. We do not knowingly collect personal information from children under 13. If we learn that we have collected such information, we will delete it promptly.

Industry-Specific Considerations

Special provisions for different user types:

Professional Use

For users in creative industries (design, marketing, photography), we provide enhanced privacy controls and may offer enterprise-grade data protection agreements.

Commercial Applications

Media created for commercial use follows standard retention periods, and we do not claim ownership of your commercial outputs. We do not use any user content for model training.

Updates to This Policy

We will notify users of material changes to this Privacy Policy via email and prominent website notices. Continued use of the service indicates acceptance of the updated policy.

Contact Information

For privacy-related questions and requests, please contact us at [email protected].

This Privacy Policy was last updated in January 2026. We recommend reviewing it periodically to stay informed about how we protect your information.